Repair / Exchange

I shopped around for half a year for the perfect initial necklace. No other sellers had one with initials as small as this seller (4.8mm) I prefer really dainty jewelry so I went with this seller even though the competitors had the same necklace for half the price with 5mm initials. This one seemed more sleek. I still like my necklace but when I received it, it was more rose gold than yellow gold. I asked chatGPT if I received yellow gold or rose gold, and chatGPT also confirmed it looks rose gold because of the reddish hue. I love their style and wanted to buy my mom a necklace here but unfortunately the rose gold deterred me. Hopefully in the future they can use a cleaner gold source I would definitely buy more from here if they did.

I wanted the same thing (it was a special order) in a shorter chain, different metal, and over a year after 1st purchase. The seller knew exactly what I wanted due to holding on to our past correspondence. It took a lot to less time than originally given for my order. So good. Thanks for giving me exactly what I wanted w/o over charging and not making me wait! ♥️

They repaired a necklace I bought from them last year. The chain broke, they repaired it and sent it back for half the price of buying a new necklace.

I requested for my necklace to be repaired. The seller made the adjustments and returned my necklace with very fast shipping!

I reached out to the seller for a custom item. The response was quick and the necklace came as pictured but with the rose gold i wanted!!